| JOB TITLE: Family Services Coordinator | STATUS: 32-40 Hours per week/ non-exempt |
| REPORTS TO: Executive Director | LAST REVISED: 10/12 |
| SUPERVISES: Volunteers as needed | |
JOB SUMMARY
The Family Services Coordinator is part of a team of professionals working to prevent child abuse and strengthen families. As a team member this position is responsible for specific programs that involve professionals from community partners, volunteers and Family & Children’s Council.
PROGRAM RESPONSIBILITYDuties include, but are not limited to, those listed below.
- Baby Safety Project (8%)
- Shaken Baby Project (6%)
- Partners for Parenting Families (50%)
- Parent to Parent (25%)
- Mandatory Reporter Training (6%)
- Other (5%)
Provides oversight and supervision for the above mentioned programs. This involves program development, implementation, and maintenance of records, accreditation compliance, budgeting and reporting.
- Is responsible for coordinating, developing and evaluating the program. Maintains appropriate paperwork for each program. Is also responsible for writing on-going updates to funders, and keeping records on the success of the program.
- Is responsible for coordinating and/or conducting Mandatory Child Abuse Reporter Trainings on behalf of FCC.
- Maintains a positive relationship with other agency personnel (i.e. Lutheran Services in Iowa, Tri County Child and Family Development, Department of Human Services, etc.) and clients and volunteers involved with programs.
General duties:
- Represents the Council to the general public through committee meetings, agency events, and public speaking engagements.
- Establishes and maintains linkages with key people and agencies in the local community necessary to assure effective community coordination for preventing child abuse/neglect.
- Assists in development of written materials (i.e. brochures, educational hand-outs, public relations materials, etc.) as needed.
- Provides assistance in preparation of grants related to the programs.
- Attends Family and Children’s Council functions as necessary and/or appropriate, and is knowledgeable about all major Council programs and policies.
- Supervises volunteers and/or program assistants as assigned.
- Acts as a resource coordinator for individuals who contact the Council for information and referral on child abuse issues.
- Other duties as assigned by supervisor.
QUALIFICATIONS
- Graduation from an accredited college or university with a degree in Human Services or related field
- Experience working with at-risk families (social work, day care, schools)
- Experience in facilitation groups
- Experience collaborative working environments
- Considerable knowledge of the theories of human and social behavior, with emphasis on family and child welfare.
- Strong administrative ability, including program planning, program development and program evaluation.
- Excellent oral and written communication skills.
- Skills in volunteer recruitment, training and management.
- Ability to establish and maintain effective working relationships with volunteers, professional associates, and supervisors.
- Valid Driver’s License, reliable transportation, minimum insurance standards
- Ability to use computers, computer software, technology, telephones, fax, copier and other office equipment as needed.
CORE COMPETENCIES
- All direct service personnel are required to demonstrate the following competencies:Engage, establish trust, develop relationships, and collaborate effectively with individuals and families from a wide range of backgrounds, cultures, and perspectives
- Provide services in a culturally competent manner
- Promote respect and encourage independence
- Use appropriate methods of support and establish professional boundaries with families
- Observe and understand child, individual, and family functioning
- Educate families about child development, child rearing, and positive personal development
- Identify and build on strengths and family priorities
- Assess needs, risks, and safety
- Recognize and address problems related to substance use, mental health, domestic violence, and child abuse and neglect
- Collaborate with community providers
- Recognize family needs and link families with needed services offered by other community providers
WORKING CONDITIONS/EXPECTATIONS
The Program Supervisor will usually work up to 40 hours a week with occasional overtime opportunities as arranged with the Executive Director. This position is flexible around the needs of our clients including but not limited to first & second shifts during the work week with occasional weekend hours as needed.
- Sitting – Approximately 75-100% of shift
- Standing – Up to 25% of shift
- Mobility – 25-50%
- Lifting – 10-20 lbs
