|JOB TITLE: Family Services Coordinator||STATUS: 32-40 Hours per week/ non-exempt|
|REPORTS TO: Executive Director||LAST REVISED: 10/12|
|SUPERVISES: Volunteers as needed|
The Family Services Coordinator is part of a team of professionals working to prevent child abuse and strengthen families. As a team member this position is responsible for specific programs that involve professionals from community partners, volunteers and Family & Children’s Council.
PROGRAM RESPONSIBILITYDuties include, but are not limited to, those listed below.
- Baby Safety Project (8%)
- Shaken Baby Project (6%)
- Partners for Parenting Families (50%)
- Parent to Parent (25%)
- Mandatory Reporter Training (6%)
- Other (5%)
Provides oversight and supervision for the above mentioned programs. This involves program development, implementation, and maintenance of records, accreditation compliance, budgeting and reporting.
- Is responsible for coordinating, developing and evaluating the program. Maintains appropriate paperwork for each program. Is also responsible for writing on-going updates to funders, and keeping records on the success of the program.
- Is responsible for coordinating and/or conducting Mandatory Child Abuse Reporter Trainings on behalf of FCC.
- Maintains a positive relationship with other agency personnel (i.e. Lutheran Services in Iowa, Tri County Child and Family Development, Department of Human Services, etc.) and clients and volunteers involved with programs.
- Represents the Council to the general public through committee meetings, agency events, and public speaking engagements.
- Establishes and maintains linkages with key people and agencies in the local community necessary to assure effective community coordination for preventing child abuse/neglect.
- Assists in development of written materials (i.e. brochures, educational hand-outs, public relations materials, etc.) as needed.
- Provides assistance in preparation of grants related to the programs.
- Attends Family and Children’s Council functions as necessary and/or appropriate, and is knowledgeable about all major Council programs and policies.
- Supervises volunteers and/or program assistants as assigned.
- Acts as a resource coordinator for individuals who contact the Council for information and referral on child abuse issues.
- Other duties as assigned by supervisor.
- Graduation from an accredited college or university with a degree in Human Services or related field
- Experience working with at-risk families (social work, day care, schools)
- Experience in facilitation groups
- Experience collaborative working environments
- Considerable knowledge of the theories of human and social behavior, with emphasis on family and child welfare.
- Strong administrative ability, including program planning, program development and program evaluation.
- Excellent oral and written communication skills.
- Skills in volunteer recruitment, training and management.
- Ability to establish and maintain effective working relationships with volunteers, professional associates, and supervisors.
- Valid Driver’s License, reliable transportation, minimum insurance standards
- Ability to use computers, computer software, technology, telephones, fax, copier and other office equipment as needed.
- All direct service personnel are required to demonstrate the following competencies:Engage, establish trust, develop relationships, and collaborate effectively with individuals and families from a wide range of backgrounds, cultures, and perspectives
- Provide services in a culturally competent manner
- Promote respect and encourage independence
- Use appropriate methods of support and establish professional boundaries with families
- Observe and understand child, individual, and family functioning
- Educate families about child development, child rearing, and positive personal development
- Identify and build on strengths and family priorities
- Assess needs, risks, and safety
- Recognize and address problems related to substance use, mental health, domestic violence, and child abuse and neglect
- Collaborate with community providers
- Recognize family needs and link families with needed services offered by other community providers
The Program Supervisor will usually work up to 40 hours a week with occasional overtime opportunities as arranged with the Executive Director. This position is flexible around the needs of our clients including but not limited to first & second shifts during the work week with occasional weekend hours as needed.
- Sitting – Approximately 75-100% of shift
- Standing – Up to 25% of shift
- Mobility – 25-50%
- Lifting – 10-20 lbs